Privacy Policy
High Level Landscaping**
Last updated: May 2026
High Level Landscaping is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. This policy applies to all visitors and users of hllandscaping.ca.
1. Information We Collect
We collect personal information in the following ways:
Information you provide through our contact or quote forms
- Name
- Email address
- Phone number
- Address or service location
- Details about your landscaping project or service request
Automatically collected information
Like most websites, we collect basic technical data such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the site
This helps us improve our website and prevent spam.
2. How We Use Your Information
We use your information to:
- Respond to your quote requests
- Communicate about scheduled services
- Provide customer support
- Improve our website and services
- Maintain business records
- Prevent spam or fraudulent activity
We do not sell or rent your information to anyone.
3. How We Store and Protect Your Information
Your form submissions are stored securely through our website platform and email system. We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
Only authorized team members (Daniel and Chris) have access to customer submissions.
4. How Long We Keep Your Information
We keep customer inquiries and project details for as long as needed to:
- Provide services
- Maintain accurate business records
- Comply with legal requirements
If you want your information deleted, you can request this at any time.
5. Cookies and Analytics
Our website may use cookies or basic analytics tools to:
- Improve website performance
- Understand visitor traffic
- Prevent spam submissions
You can disable cookies in your browser settings if you prefer.
6. Third‑Party Services
We may use trusted third‑party tools such as:
- Email providers (Gmail)
- Website hosting (WordPress / Bluehost)
- Form plugins (WPForms)
These services may process data on our behalf but cannot use it for their own purposes.
7. Your Rights
You have the right to:
- Request a copy of the information we have about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Withdraw consent for communication
To make a request, contact us using the information below.
8. Contact Us
If you have questions about this Privacy Policy or want to request changes to your information, you can contact us at:
High Level Landscaping Lethbridge, Alberta Email: [email protected] Instagram: @high_level_landscaping
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.